Wells Fargo Workers Raise Alarm on Toxic Sales Culture in New Report

This week, CWA’s Committee for Better Banks (CBB) released a new report warning that Wells Fargo is backsliding into the same harmful practices that led to its infamous fake account scandal back in 2016. Based on employee surveys, internal documents, and a sharp uptick in consumer complaints, the report reveals troubling signs that the bank is reinstating high-pressure sales tactics and maintaining a toxic workplace culture. Read the full report here.

To coincide with the release of the report, Wells Fargo Workers United-CWA members will be hosting a webinar on Thursday, April 24, to provide insights on how concerns of renewed sales pressure and understaffing are impacting workers, clients, and local communities. To register, please RSVP here.

Since the launch of the union drive, 27 Wells Fargo branches, as well as the conduct management intake department, have successfully formed a union with CWA. Bank workers who are interested in sharing their concerns regarding inappropriate sales pressures can fill out our confidential survey here.

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This post originally appeared on cwa-union.org.