Lawmakers Express Serious Concerns Over Labor Violations at Teleperformance

Last week, workers at Teleperformance subsidiary LanguageLine Solutions took another step toward forming their union with the support of a letter signed by 72 members of the Congressional Labor Caucus. The 72 House Democrats in support of the workers are calling on Teleperformance to honor its own human rights policy and its global agreement with UNI Global Union in regards to its treatment of workers in the United States.

Both CWA and OPEIU unions provided assistance to workers in their outreach to elected officials.

Workers have called attention to issues including inadequate breaks between calls, insufficient access to benefits, inadequate training, and major occupational safety and health issues on the job. These complaints are in addition to accusations of interference by the company with legally protected organizing efforts.

Lawmakers wrote, “In light of reports that Teleperformance employees have been terminated for engaging in protected concerted activity, it feels especially urgent that the company immediately align its practices with its stated commitments and U.S. labor law.”

Click here to read the letter from Congressional Labor Caucus members.

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This post originally appeared on cwa-union.org.